Platform Status: Undergoing Scheduled Maintenance
What’s Happening
We’ve recently upgraded our platform to improve security and performance.
During this transition, some login systems are still syncing behind the scenes.
Current Issue
Some users are experiencing:- Trouble logging in
- Trouble resetting passwords
- 404 error pages upon login or logout
- Unable to upload documents
Troubleshooting
1. Reset your password
If you’ve been logged out, you’ll need to reset your password to log back in. Use the “Forgot your password?” option on the login page, or go here:
https://www.teachaway.com/user/login.
2. Clear your browser cache
This resolves most loading/login issues.
3. Try using incognito/private mode
This bypasses cached data that might be interfering.
4. Still not working?
Email info@teachaway.com
FAQs
Q: When will this be fixed?
A: Our team is working to resolve this ASAP and expects full functionality within the next few days.
Q: Is my data safe?
A: Yes. No data has been lost or compromised during this upgrade.
Q: Can I still access my account?
A: Some users can. If you're having trouble, please be patient — we'll be back up and running soon.
Thank you for your patience as we work through this. Please check back here for status updates.